Technical Certificate Programs
Workforce certification programs offer specialized programs that are industry driven. These certificate programs are 15 credit hours/ 150 contact hours.

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Supervisory Management Specialist
This 15-credit hour certificate program provides the student with necessary tools to become a successful leader in a variety of business management positions. The courses are designed to improve skills and knowledge of supervisory principles.

The Practical Coach
Coaching is the process of letting people know that what they do matters to you. Coaching is all about encouraging, correcting, and challenging your team to the next level. Coaching is truly the art of motivating your employees into peak performance using positive inspirational strategies. The entire organization will benefit when employees are coached to higher performance levels.

Peer Yesterday, Leader Today
Identify the role as the new Supervisor and how this role differs from the non-management employee. Identify the challenges in working relationships created by job promotion. Develop the skills, strengths and confidence to successfully transition from peer to boss. Learn to effectively apply strategies to successfully negotiate situations.

Leading with Emotional Intelligence
The Emotional Intelligence approach equips managers and leaders with techniques to increase performance by working "from the inside out." As they become aware of the internal drivers that create high performance, managers tap into their own leadership strengths to create teams that are "more than the sum of their parts." Few people realize that emotional intelligence is more important than IQ in achieving leadership excellence in the workplace. Emotional Intelligence principles and practices will increase your organization's ability to achieve positive results.

Providing Performance Feedback
Learn proven techniques for basing assessments on facts and behavior for team member evaluations. The program presents how effective, relevant performance standards are established, how input is solicited from employees and how a credible, clear and concise evaluation is completed. Learn to use positive feedback to motivate team members to gain participation and commitment necessary to improve performance.