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Performance Management

Moultrie Technical College typically conducts its annual review cycle between April 1 and May 15. Reviews are conducted for full-time employees and certain classifications of part-time personnel. The review system rates employees as Exceeds, Meets, or Below Expectations. The following table describes each category:

Exceeds Expectations
Meets Expectations
Below Expectations

  • Achieves all results as stated in job description

  • Consistently exceeds performance expectations in the quality, timeliness, and quantity of work completed; has reputation for consistently producing the highest quality work

  • Always delivers the highest levels of customer service

  • Takes the initiative to add value to work and the organization in general, determining real needs, and taking action above and beyond the basic requirements of the job

  • Is a strong team player who is sought out by coworkers for help and who always finds the time to assist others

  • Innovative; produces work that reflects creativity, with thoughtful enhancements that truly improve the value of the work

  • Works independently with minimal coaching from his or her supervisor

  • When compared to peers, overall job performance, initiative, and work ethic is exceptional, superior, and unmatched.

  • Achieves most results as stated in the job description

  • Work is acceptable and typically completed on time

  • Delivers good customer service results most of the time

  • Work performed adds value to the organization

  • Needs some direction and coaching at times to determine the right course of action

  • Does not achieve results as stated in job description

  • Does not meet performance expectations in the quality and timeliness of work

  • Does not deliver adequate levels of customer service

  • Occasionally does extra work, but work is neither value-added nor on-target

  • Requires more than normal leadership time to coach and correct work

  • As performance expectations increase, is unable to keep up

  • Is on a performance improvement plan

Performance Management is an interactive process among employees and supervisors. Regular communication is essential to evaluate progress and provide feedback. Click on the following links to access Moultrie Technical College’s performance review form:

 

Performance Improvement Plan

A Performance Improvement Plan (PIP) is an attempt to bring poor performance to the employee’s attention and provide a one-time opportunity to improve job performance. PIP’s usually last about 30 days or less but not more than 90 days. Immediate, sustained improvement is required by the employee or termination for poor job performance may result. The supervisor should provide periodic feedback with the employee and document the conversations in the personnel file. If the employee successfully improves and sustains performance after being placed on the Plan, the supervisor may then conduct another mid-year review and rate the employee as Meets Expectations to bring the employee off of the Performance Improvement Plan. The employee must then maintain sustained improvement or termination for poor job performance may result. Employees are allowed to be placed on a Performance Improvement Plan only once during their employment with Moultrie Technical College.

The Performance Improvement Process is not a prerequisite to termination for poor job performance. This Process may be skipped if the employee’s job performance warrants immediate discharge. Supervisors, however, are required to partner with Human Resources prior to any PIP being issued to ensure its appropriateness.